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On Mac, open the finder and click ‘applications’, then double click ‘Google Drive File Stream’

You should then see the Drive File Stream Icon appear in your task bar after a few seconds, in which case your G drive should be accessible again. On Windows, click on the windows menu in the bottom left corner, scroll down to applications beginning with D and click on ‘Drive File Stream’. Problem A: My Google Drive icon is missing from the taskbar If your problem isn’t detailed anywhere below, please contact with a detailed description of your issue. Please review the below problems that you might notice at step 2 above and follow the steps relating to your problem. On Windows, click the small arrow icon near your clock to see your task bar as shown below:ģ. If you can see it, click on it and see if it has a blue ‘Sign in’ clearly visible, and if so, scroll down to Problem B below. If you can’t see it, scroll down to Problem A below. If the G drive is missing, firstly check that you can see the icon for Google File Stream in your task bar. In your computer’s folders, you should see the G Drive as on option in the left hand column.Ģ. Sometimes Google File Stream stops syncing your G drive / google drive files for various reasons – the below outlines some steps to get it back to normal.ġ.